Cloud Services

Self Managed Cloud vs. ISCloud

Self Managed Cloud responsibilities

Self Managed Cloud responsibilities

Self Managed Cloud responsibilities

24×7 SUPPORT

Maintain night shift and internal cloud team

MONITORING

Set up custom AWS CloudWatch or Azure Monitor thresholds and alarms

INCIDENT RESPONSE

Respond to alarms, manually fix errors, and document changes

PATCHING

Manually patch instance operating system

BACKUPS

Set up backups for each instance

BUILD-OUT OF NEW RESOURCES

Manually build instances, new network configurations, security settings

CONFIGURATION MANAGEMENT

Maintain change control over all images, agents, etc.

DISASTER RECOVERY

Configure a DR capacity across geographic regions, develop failover protocol

ISCloud Managed Services

Self Managed Cloud responsibilities

Self Managed Cloud responsibilities

24×7 SUPPORT

24×7 access to an on-shore, certified cloud team

MONITORING

Pre-configured monitoring tools

INCIDENT RESPONSE

Investigation of issue, root cause analysis, and rapid service recovery

PATCHING

Patching of OS, in accordance with your compliance needs

BACKUPS

Set up and maintenance of snapshots and custom retention periods

BUILD-OUT OF NEW RESOURCES

Build-out of resources using custom-built templates

CONFIGURATION MANAGEMENT

Custom configuration management system that creates version control over updates and manages installation of 3rd party tools

DISASTER RECOVERY

“Pilot light” DR environment automatically scales up in event its needed